Getting in the Door at Access

By Brandon Carter | Updated on Oct 18, 2010 3:53:17 AM

This post is by Access' director of HR Gina Yoder. We're a company that preaches loyalty and our ability to generate loyalty for our clients. But we also practice what we preach by creating a workplace that our employees feel great about contributing to. This has led to several awards for Access, which is now recognized as one of the best places to work in the state of Utah. Here Gina offers a few tips on getting your foot in the door at Access.

Access is growing.As the head of recruiting at Access, I’m currently seeking nine new employees to fill seven different jobs in three different departments for four different hiring managers.I sometimes see 500 resumes for a single job opening.I must identify applicants with the skills and experience necessary to excel in that job.Many resumes never make it to the next step in our hiring process.

An applicant will say, “I sent in my resume last month.Why haven’t you called me back?”

I hear this question all the time.I’ll pull the applicant’s resume to find… well, maybe the resume didn’t come into our recruitment system, or maybe job-qualifying information isn’t listed.Resumes like this are marked “not qualified” and are usually not considered further.

“But I do meet the job requirements!” the applicant says.“It’s all right there on my resume!”

OK, your resume states “Managed a team of sales reps.” This does not tell me that you have the required 5 years experience managing teams of 15-20 sales reps.Rather than take a wild guess, or spend precious time trying to hunt down your actual experience, I probably passed your resume over in favor of another.

I’ll be giving a presentation about this very subject next month to a local employment resource service.My goal is to help job seekers improve their chances of scoring calls back from recruiters, which in turn will help recruiters be more efficient identifying qualified candidates.This is what I’ll tell them:

Recognize that corporate recruiters are busy, and do everything you can to help a recruiter quickly qualify you as a viable candidate. I sometimes field over 100 resumes a day, which I must review and distribute appropriately (in addition to all of my other daily HR responsibilities).A job applicant can help recruiters like me by mostly paying attention.

  1. Follow the job’s application process.If the ad says to complete an online application, but you hand-deliver a paper copy of your resume, face it, in a busy office, paper gets lost, and your paper resume likely will not be found in the company’s electronic job applicants system.Companies have recruitment processes.Follow them.
  2. Include the best, current contact information. It sounds obvious, but if you’ve recently changed cell phone number, update your resume.If recruiters cannot easily reach you the first time, you might never hear from them again.
  3. Include all the information requested in the job ad. This means customizing your resume for each different job.Include dates of employment and anything you can quantify, and anything else the ad requests of applicants.
  4. Explain gaps in employment and short-tenured jobs that might raise red flags by employers looking for dedicated longevity from a new employee.“I took 3 years off work to raise my small child” and “my department was relocated to Alaska, and I opted to stay in Utah” are pieces of information that can turn red flags green.
  5. Research the company.You’d be amazed the information you find when you look for it.Use this information to your advantage: address something relevant to the company or the industry in your cover letter.Search for the company on LinkedIn.You might discover that you know someone who works or used to work there.If you can, speak to that person, ask questions about the job, the manager and the company, and maybe garner an introduction with a member of the hiring team.The more you know about the company and the job, the better prepared you’ll be when you apply.

Check out Access’ current job openings at you apply, please help me pick your resume out of the many by speaking directly to how your qualifications match the requirements of the job.If you are a potential match for the job, believe me, I want to talk to you!

Topics: HR, employee engagement, Access Development, ginayoder, Corporate, Careers, Utah

Written by: Brandon Carter

Brandon is a writer and marketer for Access Development. He's a frequent blogger on customer and employee engagement & loyalty, consumer trends, and branding.

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