The Customer Engagement Recap – December 12

Posted by Brandon Carter on Dec 12, 2014 1:36:11 AM

Finish off this week with the news (and news you may have missed) that's going to impact your customers in the coming weeks and months.

In this week's customer engagement recap:

  • Retail sales in the US hit 8-month high in November. Will holiday spending soar?
  • Survey: 4-In-5 Consumers Say They Won’t Be Spending More This Holiday Season
  • The Risks and Rewards of Corporate Holiday Gifts
  • 6 OUT OF 10 AMERICANS PLAN TO USE REWARD POINTS TO SAVE ON GIFTS
  • New cord cutting data spells trouble for traditional TV
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Topics: Rewards Programs, Customer Engagement, Customer Incentives, Ongoing Incentive Programs, Viewpoints, Weekly Recaps, employee incentives, customer loyalty, holiday shopping

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