Summer vacations certainly didn’t pan out this year like we all envisioned. Most Spring Break travel was re-routed to the back yard as the entire country canceled their travel plans and hunkered down to control the spread of the dangerous coronavirus. And not even the happiest place on earth was...
Much has been studied about the customer journey. The world’s largest brands and corporations have all contributed to the pool of knowledge. They’ve studied...
In March, I set up a Zoom meeting with my family for the first time in my life. Between loud kids of all ages, varied internet speeds, my screen mysteriously...
You may have noticed our blog has been quiet for a few weeks as we focused elsewhere during the recent outbreak of COVID-19. Or, if you haven’t noticed because...
Typically, organizations partner with a discount program provider, but what about creating one yourself? This article discusses critical factors to help you...
Last week, we outlined the process for calculating an actionable number to describe each member’s level of engagement in the article, Gauging Member...
Michelle White
