the
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loyalty blog

92% of consumers aren't going beyond 20 minutes to make routine purchases. That's the big takeaway from our recent survey on consumer spending proximity. (Be sure you download the summary here.) That's a big broad stat that says a lot. Based on those numbers one could deduce that local businesses...

It’s a tough world out there for brands. Consumers can be really mean to brands, sometimes even abandoning them outright! Not that anyone is shedding a tear or...