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We’ve discussed often on this blog how customer engagement begins with employee engagement. In fact, we strongly believe the best path to happy customers is to start internally.

It’s why we invest so much of our heart into making sure our own employees feel valued.

The fourth quarter here at Access has been both rewarding and humbling. That’s because our employees have honored us in return.

As we’ve been evaluated for end-of year recognition by a variety of organizations, they’ve examined our benefits, work-life balance, company culture and more. More importantly, they surveyed the employees themselves to anonymously learn how they feel about working here.

And what do you know, we even won a few awards.

Most recently, Access Development was named one of Utah’s best companies to work for by Utah Business Magazine.

During the survey process, employees reported, “The culture at Access is more like an extended family than a workplace. We value each other for their personalities and their skills to work together to accomplish a common goal. Our company also emphasizes the importance of a work-life balance and believe that the employees are the most important part of the company. The general feeling here makes me want to come to work everyday and focus to get my job done the best I can.”

Access has also received recognition from 4 other diverse organizations in the last year.

“We owe it all to our excellent employees,” said Lisa Oyler, HR director at Access Development. “If we’ve done anything right here at Access, it’s been to hire the most amazing people who bring energy and talent to our workplace.” 

Speaking of amazing employees, we’re looking for a few more “A” players to add to the team. So if you know someone looking for a more satisfying job, try nudging them toward one of these available positions.

Here at Access we're big fans of the continued development of our employees, so we send them out and about to learn new things and mingle within their various industries. HR Director Gina Yoder attended the 2010 Society for Human Resource Managers (SHRM) Annual Conference & Expo in San Diego and returned with these thoughts on employee engagement, and how we roll here at Access.


I recently returned from SHRM 2010, buzzing with energy and pride in the fabulous company for which I lead Human Resources.

More than 150 sessions were offered to over 11,000 human resources professionals who attended from around the globe. From keynote addresses by Al Gore, Steve Forbes, Angela Herrin and Marcus Buckingham, to other top-notch sessions led by HR favorites including Keith Ferrazzi and Kimberly Alyn, the ongoing theme during this year’s Conference centered on employee engagement. The main message was, “You can’t be a great company without employee engagement,” with the second message being “You can’t be good to your customers and business partners without being a great company.

I certainly think Access Development is a great company, but would any of these esteemed speakers?