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Posted by Kendra Lusty on Oct 17, 2019 10:00:00 AM

The holidays are nearly here, along with everything they bring: excitement, gifts, feasts, decorations, celebrations…

Member loyalty.

At least for clients of Access Development they do. That’s because this December, we’re offering an extra special promotion aimed to reinvigorate and engage your membership.

This email campaign, which we're calling the 12 Days of Holiday Savings, will launch on December 1. Then each day for 12 days, members will receive an email highlighting one highly exclusive, limited-time offer.

These deals are among the deepest we’ve ever offered. And since they’re not available to the general public (or even to every Access member) we can’t reveal the participating merchants just yet.

Posted by Kendra Lusty on May 16, 2019 8:00:00 AM

You’ve probably heard it called customer success – after all, that’s what it’s known by in most of the business world.

Here at Access, we call it client success and we have an entire department dedicated to it.

Or you could call it member success. While not a buzz word, this would be just as relevant a term.

What am I talking about?

All these describe the idea that companies should strategize their business plan with the end user in mind. And little by little, it has taken over the business world mindset and become the preferred way to gain an audience’s loyalty – and all the benefits that come with it.