Posted by Kendra Lusty on Oct 15, 2021 9:00:00 AM

Open enrollment season is also known as hug-a-harried-HR-professional season. Okay, I just made that up, but the fact remains that open enrollment is a busy and stressful time of year for those in Human Resources. Every year, the stakes grow higher as businesses fight to keep the best and brightest working for them. We...

Posted by Kendra Lusty on Nov 5, 2020 8:11:11 AM

The 2020 US election is complete. We hope everyone was able to vote safely and to make your voices heard. No matter how you feel about the results of any particular election, I think we can all agree that it’s wonderful to have a say in our future. As we anxiously wait for the final votes to be tallied, here’s a questi...

Posted by Gary Toyn on Oct 28, 2020 9:00:00 AM

When membership organizations make bad decisions, we can learn a lot from their mistakes. Here is a tongue-in-cheek look at ten easy ways to scare away member loyalty and engagement.  About a 7 minute read. Sometimes member loyalty is skittish as a kid in a haunted house, tensed to bolt at the first sign that all isn’t...

Posted by Michelle White on Aug 27, 2019 8:36:00 AM

Happy Labor Day! Here on the Access Loyalty Blog we talk a lot about member engagement and how to earn it. We dive deep into the world of member loyalty and seek to master it from just about every angle – especially when it includes discount programs. (Those are our favorite.) But today the occasion calls for something...

Posted by Gary Toyn on May 9, 2019 8:06:23 AM

When it comes to running a member benefits or loyalty program, your mama had it all figured out. In honor of mothers everywhere (including mine who's been a mom for 71 of her 90 years), I’d like to share some life lessons learned from the mother hen herself – and how they can be used as best practices in running a succ...