Posted by Kendra Lusty on Nov 26, 2021 10:00:00 AM

Rewards are psychologically powerful tools for influencing behavior. People offer rewards to encourage strangers to help search for their lost items or pets. Grade schoolers will study extra hard on their spelling tests to earn a bonus recess. And my stubborn 8-year-old would probably still be in diapers if it weren’t ...

Posted by Kendra Lusty on Oct 6, 2021 9:14:29 AM

Thank goodness for the excellent folks working in the front lines of customer service. You take angry calls and solve problems until the customer is satisfied. You smile at panicked travelers and calm their worries. You talk confused customers through all their questions. You are the glue that binds a customer to their...

Posted by Gary Toyn on Jun 16, 2021 12:01:00 PM

How to Vet and Choose a White Label Travel Portal / Private Label Travel Booking Engine  Want to know how to identify a white label travel solution for your organization? This comprehensive buyers guide gives you the tools you need to identify and assess the best platform for your organization or company. About 19 min.