Posted by Gary Toyn on Aug 2, 2022 7:22:43 AM

Inflation and other pressures have forced consumers to cut back on expenditures like membership dues. Executives of membership-based groups must expand their value proposition or risk having members lapse for good. To learn what not to do, we’ve listed 10+ tongue-in-cheek ways to sabotage your membership growth and eng...

Posted by Gary Toyn on Jul 5, 2022 6:00:00 AM

Member discount programs can be an effective benefit, especially in times of high inflation when members are looking for ways to stretch their paychecks. Because of the popularity of discounts, many free discount programs have popped up, hoping to take advantage of the trend.  We list 10 secrets free discount programs ...

Posted by Gary Toyn on May 31, 2022 7:00:00 AM

      More and more large consumer businesses are purposefully devising a difficult and tiresome customer service experience to frustrate customers and generate revenue. Many customers simply give up on getting a legitimate refund, replacement, or repair because it's too difficult to get the company to cooperate.  Alth...

Posted by Gary Toyn on Oct 31, 2021 9:01:00 AM

You get seemingly a bazillion of them a day. Some of you probably just immediately toss them into the trash, while others carefully pore through each one, looking for useful bits of information. Either way, we all have to contend with them. Of course we’re talking about emails. Whether it’s a critical action item from ...

Posted by Gary Toyn on Aug 17, 2021 9:27:00 AM

For decades, the conventional wisdom has touted this stat: 80% of consumer spending occurs within 20 miles of home. We've cited that stat before, as have countless other respected sources like Forbes, Ebay, and MediaPost. All of which have quoted this statistic without attribution. The problem is, the stat is a myth. A...

Posted by Gary Toyn on Jun 16, 2021 12:01:00 PM

How to Vet and Choose a White Label Travel Portal / Private Label Travel Booking Engine  Want to know how to identify a white label travel solution for your organization? This comprehensive buyers guide gives you the tools you need to identify and assess the best platform for your organization or company. About 19 min.