(This is a guest post from our friends at Credit.com)
Attracting customers to your business is an important first step, but it's hardly the end of the road. When it comes to building a successful business, retaining and building strong relationships with customers is essential. Customer loyalty programs will help, but there's far more you can do to connect with and leave a strong impression on your patrons.
Here are a few important steps you can take to improve relations with your customers and keep them happy, loyal and always coming back for more.