How to Earn Customer Loyalty in 30 Days (A Step-by-Step Infographic)
Most readers of this site (and any other website) won't make it past this first sentence. Heck, most of them didn't even make it past the headline.
So if you find yourself reading this, well done!
Attention spans are slippery. We're easily distracted and getting worse.
As a result, customer engagement is now a rare and priceless commodity.
You can hope each customer has a good experience with your product or service. You can hope they'll come back again, refer a friend, or maybe leave a positive review online.
Or, you can stop crossing your fingers and create an engagement plan.
We put together an infographic outlining the key milestones every business needs to reach with its customers within the first 30 days.
It includes what you should do before a transaction, communication essentials, asking for feedback, and finishes with a big, bold ask. Each step is backed up with a data point, all culled from our ginormous collection of engagement and loyalty statistics.
Enjoy, and please be sure to share with your network, and subscribe to get more engagement and loyalty tips in your inbox.
Topics: Customer Engagement
Written by: Brandon Carter