Summary In-store discounts are crucial for the success of any membership discount program. Most discount programs only offer online discounts, which are less relevant to users. Despite the growth of online shopping, in-store sales account for 85% of retail sales. Access has the largest private...
Inflation and other pressures have forced consumers to cut back on expenditures like membership dues. Executives of membership-based groups must expand their...
We’ve been sharing the inner workings of the Access’ discount network. With the help of our partnership marketing team, we discuss the current effort to...
Last week, we released the article Superior Customer Service: Your Loyalty Program’s Secret Weapon. In it, we discussed the importance of customer service to...
In case you haven’t heard, Disneyland in Anaheim, California is now selling tickets in anticipation of welcoming out-of-state guests on June 15. Oo-de-lally!...
Confession time. Whenever I have to call customer service, I always cringe, waiting for that dreaded phone tree before I ever get to talk to a person. I think...
Gary Toyn
