The season of giving (and spending!) is here, and you can bet your bottom dollar that consumers everywhere are preparing for it. The question is: are you? Whether you're in the business of customer loyalty, employee engagement, or member retention, the holidays represent a major opportunity to...
It’s official! The holidays have arrived, and so have the pricey travel tags (bah humbug). With more than 50% of Americans planning to travel during...
(New: Only want the latest data? Check out our most recent year-specific collection of loyalty stats.) Customer brand loyalty is a rich and complex subject to...
A customer is someone who buys something. A member is someone who belongs to something. Every business should aim to have members, even those without a formal...
Just like a juicy Thanksgiving turkey, the best discount programs are made with carefully chosen ingredients that come together to create a recipe for success....
People fall in love with brands for many reasons. They're drawn to become loyal through value, performance, branding and their own personal ROI. Great customer...
Ashley Autry
