Every Impression Counts: Counting Brand Impressions Over the Course of a Day
I consider myself “hard to get” for marketers. I don’t watch live television very often. I don’t listen to much terrestrial radio. I don’t click online ads or open emails that appear to be purely marketing (unless I've opted in intentionally). In light of yesterday’s post about brand impressions and customer engagement, I decided to conduct an experiment.
In my mind, I figure I’m exposed to 100 brands a day, tops.
So I gave myself a challenge one day last week: when a brand consciously enters my brain, write it down.
Turns out I see close to 100 brands before I even leave the house in the morning.
The Takeaway
I noted 504 brands, many of whom I encountered multiple times over the course of a day. I was exposed to thousands more that I didn't consciously note. 10,000 in my atmosphere probably isn't too far off.
Before I get to the list, here's what I learned: There's a LOT of clutter. Even people who go out of their way to avoid marketing are going to see thousands of brand impressions. If your eyes are open, or you can hear, you're being exposed to competing messages.
As a marketer, understand that not every one of these is a true competitor to your brand - a person seeing a shoe commercial during an NBA game isn't going to interfere with their awareness (or lack thereof) of your insurance company, contractor business, or membership association.
Instead, think of it as a whole. From the moment we wake up until we close our eyes for sleep, we're inundated with an avalanche of brands. Thousands upon thousands, some we seek out, some we're not even consciously aware of. But they're all in the mix, and most of them get at least a tiny fraction of the real estate in our minds. These matter, and the sum of all these parts is a thick cloud to cut through. It's a tough crowd to mix your brand up with.
But it's possible. As mentioned in the previous post, in consumer engagement value is king and context is god.
Each of us has a select few brands that we reach for. These are the ones that pop up consistently, multiple times a day or multiple times over the course of a few days.
The brands we're loyal to are the ones who provide some sort of value that's easily accessible when we need it. Every other message is noise.
The Method & Rules
When compiling my list, I made a few rules to maintain my sanity:
- If it entered my mind, it's included. It might be a full article I read, or it could be a bumper sticker I passed. If I consciously saw it, I wrote it in my notebook.
- Each brand is included only once. Otherwise every other entry would be "Apple iPhone" or "Spotify."
- What qualifies as a brand? If it's trying to sell me something, I've included it. Chris Paul is as much a brand as the Los Angeles Clippers (while his teammate JJ Redick isn't).
The List
My routine in the morning is almost always the same: wake up, grab iPhone, Google News (which gives me an overview of the news of the day, with multiple news sources for me to choose from and topics of my choosing), Salt Lake Tribune, then Reddit over breakfast while the kids watch PBS cartoons. Sounds simple, but there's a lot of brands crammed in there.
- Apple iPhone
- Google News
- CNN
- Oklahoma City Thunder (big win over Memphis)
- Fox 13
- Sporting News
- Sooner Sports
- Salt Lake Tribune
- Daily Oklahoman
- Michael Jackson
- BBC
- The Amazing Spider Man 2
- NASA
- Safari
- Chevron
- Herbalife
- Snapchat
- Los Angeles Clippers
- Memphis Grizzlies
- Gawker
- Denver Post
- University of Utah
- Kansas City Chiefs
- NAACP
- Obamacare
- Hogle Zoo
- Utah Jazz
- Real Salt Lake
- Stanford
- BYU
- SEC
- NFL
- Craig Ferguson
- Free Comic Book Day
- Fox TV
- 24
- LDS Church
- CNN
- Fox News
- MSNBC
- Stephen Colbert
- Mickey Mouse Clubhouse
- KUED
- Peg + Cat
- Olivia
- Colbert Report
- David Letterman
- John Stewart
- The Daily Show
- Suave
- Head & Shoulders
- Dove
- Jergens
- Gillette
- SLC Twilight Concert series
- SLC Living Traditions Festival
- Gordon Monson
- Tulsa Golden Hurricane
- PBS
- Dr Seuss
- The Cat in the Hat
- Atta Cat Cat Food
- Curious George
- Granny's Delight Old Fashioned Bread
- Cascadian Farms
- Cocoa Puffs
- Archer Farms
- Simply Balanced
- Kroger Private Selection
- Quaker Oats
- Cars (Pixar Movie)
- National Geographic
Next I went to my kid's school event where, thankfully, most of the marketing messages were primarily on the shirts and hats of the adults:
School event:
- My kid's elementary school
- TrueMoo choclate milk
- Local coffee brewer
- Lego
- Diary of a Wimpy Kid
- University of Oklahoma
- Notre Dame
- Crayola
- LuluLemon
- Sweet N Low
- Splenda
- Equal
- Coffee-Mate
- Spiderman
- The Avengers
- Spongebob Squarepants
- Nike
- Adidas
- Seattle Seahawks
I'm over 100 and my day is just beginning. Next my commute, where I focus intensely on the road, because Salt Lake drivers are fairly adventurous. Part of it I stream sports radio from my home state of Oklahoma, then I switch to streaming music.
- Toyota
- Saturn
- WWLS The Sports Animal (Okie sports talk that I stream from my iPhone)
- Dr. Sanjay Gupta
- Fowler Dodge
- The Law Offices of Rod Poulston
- American Red Cross
- Oklahoma Lottery
- ABB Storm Shelters
- Kevin Durant
- Russell Westbrook
- Chris Paul
- Blake Griffin
- Real Estate (the band, I turned off the sports talk)
- Girls in Hawaii
- William Fitzsimmons
- Black Sabbath
- Queens of the Stone Age
- The Black Keys
- Rollins Band
- CR England
- KSL TV
- Mini Cooper
- BMW
- Honda
- Skechers
- Cole Haan
- Mazda
At my desk, where I consume a ton of media and never stop streaming music:
- Access Development
- Samsung
- Microsoft Windows
- Oklahoma Sooners Football
- Baylor Bears Football
- Fellowes
- Adobe
- Adobe Reader
- HP
- HubSpot
- Shoretel
- Salt Lake County
- Smith's Grocery Store
- Wise Marketer
- Utah Business Magazine
- Marketo
- Klear
- Utah Pulse
- Google Music
- Spotify
- Google Analytics
- Wunderlist
- Google Chrome
- Microsoft Outlook
- Microsoft Word
- Spark
- Firefox
- Salesforce.com
- Diet Coke
- Google Docs
- Google+
- Sanford
- Dr. Scholls
- Wordpress
- Johnny Cash
- Mobile Commerce & Payment Innovations
- PRNewswire
- Howlin' Rain
- PRDaily
- YouTube
- DMA
- Aquaphor
- ERA
- Reebok
- Microsoft Word
- PRWeb
- Disqus
- Gmail
- Moleskine
- Digg
- Overstock.com
- Kleenex
- TalkWalker
- Goodreads
- Best Buy
- Amazon
- Woot
- Arcade Fire
- Silicon Slopes
- Microsoft Excel
- Goal Zero
- Hootsuite
- AT&T
- From You Flowers
- Aveeno
- 1-800-Flowers
- Thomson Reuters
- Sam's Club
- Coca Cola
- Dupont
- Rubbermaid
- Vocus
- Armitron
- AspenPress
- Money2020
- MarketingSherpa
- Tumblr
- Jim Rome
- IBM
- Santana
- The Horrors
- Sams Club
- Smith's Marketplace
- Soundgarden
- Microsoft PowerPoint
- Runkeeper
- Under Armour
- Billy Joel
- Elton John
- Keith Urban
- Sara Bareilles
- Blake Shelton
- Luke Bryan
- Keifer Sutherland
- 24
- CHVRCHES
- Bing
- Ellen
- Willie Watson
- HARO
- Ebony
- Examiner
This will represent the dozens of clients & prospects I encounter during the day at work. As much as I'd love to share out our client list to the general public, I'm kind of a fan of being employed. Therefore, enjoy this representation of 150 names:
*
Commute home:
- COEXIST (Is this is a company or just bumper stickers inspired by U2?)
- ESPN
- Fox Sports
- NPR
- Trax (Utah light rail)
- Front Runner
- Beats by Dre
- Kindle
- Chevrolet
- First Option Mortgage
- Salt Lake County Library System
- Harry Potter
- Rdio
- McDonalds
- Wendys
- Burger King
- Golden Corral
- Pep Boys
- O'Reilly Auto Parts
- Ford
- Mitsubishi
- Chili's
- Red Lobster
- Red Robin
- Olive Garden
- Lone Star Taqueria
- Maverick
- 7-11
- Sinclair
- Toys R Us
During the evening at Home:
- HBO
- Bose
- Maytag
- Target
- Smuckers
- The Lego Movie
- Star Wars Episode VII
- LucasFilms
- Wal-Mart
- Diary of a Wimpy Kid (my son's current obsession)
- Kingsoft
- Sony
- Toshiba
- Wired
- Rolling Stone
- FIFA
- NBA
- TNT
- Netflix
- Cartoon Network
- Tweetdeck
- Meadow Gold
- Carnation
- Wikipedia
- NCAA
- Sportscenter
- Game of Thrones
- Silicon Valley
- Veep
- The Goonies
- Cracked.com
- Buzzfeed
- NBC News
- Calvin Klein
- Lorde
- Vampire Weekend
- Monsanto
- Van Halen
- Lou Reed
- Ray Lamontagne
- Will Ferrell
- Shaquille O'Neal
- Charmin
- Crest
- Sonicare
- CBS
- Johnson & Johnson
- Brooklyn Nets
- Miami Heat
- Indiana Pacers
- Burt's Bees
- Community
- Parks & Recreation
- Kevin Durant
- Adam Silver
- Toronto Blue Jays
- Cosmos
- Neil Degrasse Tyson
- Beavis & Butthead
- Miley Cyrus
- Office Space
- IMDB
- Daft Punk
- James Blake
- Wikileaks
- Canva
- Kanye West
- Kim Kardashian
- David Bowie
- Haim
- Beck
- Arctic Monkeys
- John Fogerty
- Calvin Klein
- Hanes
- Eminem
- Home Depot
- Salt Lake Running Company
- Taco Bell
- Sprint
- AT&T
- T-Mobile
- Jay Z
- State Farm Insurance
- Kia
- Neighbors
- Samsung Galaxy
- AAA
- Chesapeake Energy
- Spalding (Can you tell I was watching the Oklahoma City Thunder and the Los Angeles Clippers?)
- Mountain Dew
- Dr Pepper
- Universal Orlando
- Harry Potter
- Corona
- Hornitos
- Patron
- Anonymous
- Hugo Boss
Want to see how companies like yours are cutting through the clutter? Download our customer engagement eBook today:
Topics: Customer Engagement, Merchant Discount Network, Access Development, brand impressions, customer loyalty
Written by: Brandon Carter
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