By Brandon Carter | Updated on Dec 22, 2015 8:30:00 AM
As 2015 draws to a close, those of us at Access Development wanted to take a moment to say thank you to every one of our clients, partners, and contacts who helped make this year the best one yet. Along with our best wishes to each of you, here’s a brief recap of why 2015 has been so special - and why we think 2016 will be even better.
It was an unprecedented year in our product development, as we introduced five key solutions intended to address specific needs:
Besides those specific new products, we also dedicated ourselves to improving our existing service to better meet the needs of clients and their customers:
Of course it goes without saying that our employees are amazing, not only in their dedication to serving our clients and partners, but also in aiding the community. This year our team collected over 2,750 pounds of food for the Utah Food Bank and donated thousands of dollars to local charities, a portion of which was generously matched by the company.
Access is on a steady ascension. Each of the past several years we’ve topped record highs in overall business, our number of clients, and total member usage. As we learned in a November webinar about The Membership Economy, companies that want to constantly engage and retain customers must constantly innovate and provide value. To us, that means a never ending focus on improving the member experience, from more relevant offers to sharper reporting.
Here’s what to look for specifically in 2016:
As the year draws to a close, we’re reminded that business success is the result of many, many factors, but they all boil down to people. Our employees, clients, merchants, members and industry peers all have contributed immeasurably to our success. We’re thankful for you all, and wish you continuing success in 2016!