Posts about customer loyalty (27):

Three More Confessions of a Social Media Complainer

A little over two years ago I came clean about my secret history of being a social media complainer. I admitted the shame of being a social community manager tasked with battling the hordes of angry Tweeters and Facebookers, yet on the side I was one of the ruthless attackers. I promise to stop...

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Lets-Make-A-Deal

The Evolving Coupon

With a slowly recovering economy allowing consumers to open their wallets again, there’s a lot of chatter about the state of the coupon. Consider this bit from...

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