I’m a mobile wallet user, sure. I used it once when my gas tank was nothing but fumes and my physical wallet was nowhere to be found. I used it another time when I reached the checkout line with a load of groceries but was without my physical wallet again.
I’m a huge fan of mobile wallets (when I don’t have my physical wallet)!
In all seriousness, this is the experience of many mobile wallet “users.” Many if not most mobile users have made a payment or two with their phones, but at this point, the ongoing adoption isn’t there.
Could it be that mobile wallets take 60% to 400% more effort to use than leather wallets?
Let me explain. [Continue reading]