How Time Travel is Going to Improve Your Member Engagement and Retention

Posted by Brandon Carter on Jul 26, 2016 9:00:00 AM

Technology is advancing rapidly. As in, “Is the Terminator a possibility?” is an actual conversation occurring in the technology world right now.

Virtual reality is here.

Automated bots are spreading like wildfire.

Self-driving cars are going to be great.

And aren’t we all excited that Silicon Valley billionaires are figuring out how to cheat death?

What we’re most excited about is time travel.

That’s right. The fictional adventures of Michael J. Fox and Doc Brown, Bill and Ted, even Stewie and Brian Griffin are becoming reality.

Or not.

But it’s a possibility, according to smart folks.

Until then, we have only our minds with which to travel through the decades and centuries.

And we should, because it can have a huge impact on the steps we take with our member engagement today.

Let me explain.

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Topics: customer loyalty

Tired of Pokemon yet? - The July 22 Customer Engagement Recap

Posted by Brandon Carter on Jul 22, 2016 12:30:00 PM

The News, Views, Insights, and Opinions affecting consumer engagement 

That You Need to Know

 

In this week's customer engagement recap:

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Topics: Customer Engagement, consumer trends

The Element That Turned PokemonGo into a National Obsession (and What Every Brand Can Learn From It)

Posted by Brandon Carter on Jul 19, 2016 9:00:00 AM

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Topics: Customer Engagement

Prime Numbers - The July 15 Customer Engagement Recap

Posted by Brandon Carter on Jul 15, 2016 11:50:07 AM

The News, Views, Insights, and Opinions affecting consumer engagement 

That You Need to Know

 

In this week's customer engagement recap:

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Topics: Customer Engagement, consumer trends

Is Customer Loyalty Good for the Customer?

Posted by Brandon Carter on Jul 12, 2016 9:00:00 AM

Last week a post on the Access Perks Blog questioned whether employee loyalty is actually good for the employee.

In many companies the answer is no.

In those companies, loyal employees are underpaid, do more than their fair share of work, and stick out like a sore thumb when cutbacks come calling.

It got us to thinking about the same concept for customer loyalty.

Is customer loyalty good for the customer?

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Topics: customer loyalty

Can Growth be Bad? - The July 8 Customer Engagement Recap

Posted by Brandon Carter on Jul 8, 2016 12:00:00 PM

The News, Views, Insights, and Opinions affecting consumer engagement 

That You Need to Know

 

In this week's customer engagement recap:

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Topics: Customer Engagement, consumer trends

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