The Customer Engagement Recap – October 24

customer engagement recap

Finish off this week with the news (and news you may have missed) that’s going to impact your customers in the coming weeks and months.

In this week’s customer engagement recap:

  • Sears disputes report of 116 store closures, nearly 6,100 layoffs
  • Rumor: Apple Pay loyalty program could launch in time for Christmas
  • 20 Tips to Solicit More Customer Feedback
  • Redbox Launches Its First National Loyalty Program
  • One-Third of Top Websites Restrict Customers’ Right to Sue

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20 Tips to Solicit More Customer Feedback

20 Customer Feedback Tips

Did you ever have a boss that didn't communicate very much with you? Have you ever dreaded a performance review because you had no idea what was going to transpire? It's an awful but all too common style of management (and one that's basically … [Continue reading]

The Customer Engagement Recap – October 10

customer engagement - october 10

Finish off this week with the news (and news you may have missed) that's going to impact your customers in the coming weeks and months. In this week's customer engagement recap: Red Bull Has To Give Everyone Free Money Because It Doesn’t ‘Give … [Continue reading]