Ray Bradbury – author of the space travel and colonization classic The Martian Chronicles – once wrote, “Half of the fun of travel is the aesthetic of lostness.” What did Mr. Bradbury mean when he penned this now famous quote? We may never know. Don’t get the wrong idea, of course. We get the part...
Member discount programs can be an effective benefit, especially in times of high inflation when members are looking for ways to stretch their paychecks....
More and more large consumer businesses are purposefully devising a difficult and tiresome customer service experience to frustrate customers and...
What has 2022 brought for your business? Is everything back to normal? Have you found a new normal? Are you wondering if normal will ever be achievable again?...
It's 2022 and the travel and tourism statistics are pouring in as companies everywhere strive to understand a not-quite-yet-post-pandemic travel climate. 2021...
I’m sure we’ve all seen at least one viral video of an unsuspecting (or overconfident) person stepping on a fast-running treadmill only to go flying off the...
Andrew Graft
