the
access
loyalty blog

Let’s be honest, loyalty programs used to be all about collecting points and hoping one day they turned into… something. Maybe a toaster. Maybe a flight. Maybe nothing.

Confession time. Whenever I have to call customer service, I always cringe, waiting for that dreaded phone tree before I ever get to talk to a person. Even...

2025 proved that loyalty programs are no longer “set it and forget it.” Inflation, shifting consumer expectations, and rapid advances in AI forced brands to...

Once upon a time, planning a trip meant hours of scrolling through websites, reviews, and booking engines. Today? Many travelers, including me, simply ask AI...

One day, I spotted someone familiar in the grocery store, but I couldn’t remember her name or where I knew her from. So, instead of saying “hi,” I ducked down...

At Access, our mission is simple: Empowering people to experience more by adding value to every purchase. That means constantly evolving our offerings to meet...