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user-icon Brandon Carter
calender-icon Apr 29, 2014 time-icon 2:10:00 AM AM

The Six Non-Negotiable Traits of Great Discount Programs

Thirty years of continuous business in the loyalty and engagement world has taught us this: discount programs work when people use them. Discount programs on their own are great, and are especially attractive to prospective customers as part of a member benefits or incentive package. But where they...

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user-icon Brandon Carter
calender-icon Apr 22, 2014 time-icon 2:10:00 AM AM

Why No One is Using Your Discount Program (Hint: It Isn't...

Discount programs are a great option for member benefits, customer incentives, even fundraisers – as much as 90% of the population uses coupons! It’s a...

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user-icon Brandon Carter
calender-icon Apr 15, 2014 time-icon 3:51:00 AM AM

Consumers and Mobile Wallets: Not Yet Ready for Commitment

Do you know who Jason Allen Alexander is? Hint: He's not George Costanza. No, this Jason Alexander is far less noteworthy. This Jason Alexander married pop...

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user-icon Brandon Carter
calender-icon Apr 8, 2014 time-icon 3:05:00 AM AM

The High Pressure (and Amazing Benefits) of Customer...

The following is a true story: In a previous life, before my days at Access Development, I consulted with a number of small businesses on marketing strategies....

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user-icon Brandon Carter
calender-icon Mar 27, 2014 time-icon 3:07:00 AM AM

Mobile Engagement in Travel & Timeshare

Ozzie and Harriet. Peanut butter and jelly. Humanity and the smartphone. Some pairings were just meant to be. How did we exist before smartphones? How did...

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user-icon Brandon Carter
calender-icon Mar 24, 2014 time-icon 2:23:00 AM AM

Has Your Brand Been Forgotten? Time to Start Earning...

Pop Quiz! Without consulting Google or your address book, name the following: Your plumber Your dentist. The last membership organization you joined. Your real...

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