You might call me a Millennial. I was born right there on the border of what’s considered a Millennial and a Gen Xer. I can sympathize with both, including the quirks from both. What does that mean? For one thing, it means I’ll smother mayo on my sandwich while saying “hey Siri, why do people say...
Entering the world of social commentary has its consequences. Just ask Gillette. In case you missed it, the razor-making powerhouse recently released an...
Have you seen our Loyalty Statistics: the Ultimate Collection page lately? If not, you should. It’s ballooned to a jaw-dropping 1000+ statistics curated from...
Whose job is it to create member / customer loyalty for your organization? Account managers? Customer service reps? Maybe YOURS? You may even have a team in...
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Kendra Lusty