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Posted by Kendra Lusty on Dec 13, 2018 8:20:00 AM

We’ve discussed often on this blog how customer engagement begins with employee engagement. In fact, we strongly believe the best path to happy customers is to start internally.

It’s why we invest so much of our heart into making sure our own employees feel valued.

The fourth quarter here at Access has been both rewarding and humbling. That’s because our employees have honored us in return.

As we’ve been evaluated for end-of year recognition by a variety of organizations, they’ve examined our benefits, work-life balance, company culture and more. More importantly, they surveyed the employees themselves to anonymously learn how they feel about working here.

And what do you know, we even won a few awards.

Most recently, Access Development was named one of Utah’s best companies to work for by Utah Business Magazine.

During the survey process, employees reported, “The culture at Access is more like an extended family than a workplace. We value each other for their personalities and their skills to work together to accomplish a common goal. Our company also emphasizes the importance of a work-life balance and believe that the employees are the most important part of the company. The general feeling here makes me want to come to work everyday and focus to get my job done the best I can.”

Access has also received recognition from 4 other diverse organizations in the last year.

“We owe it all to our excellent employees,” said Lisa Oyler, HR director at Access Development. “If we’ve done anything right here at Access, it’s been to hire the most amazing people who bring energy and talent to our workplace.” 

Speaking of amazing employees, we’re looking for a few more “A” players to add to the team. So if you know someone looking for a more satisfying job, try nudging them toward one of these available positions.

Posted by Kendra Lusty on Nov 21, 2018 8:13:09 AM

I’ll never forget how tiny my daughter was when she learned to say “thank you.” If you gave her a marshmallow, you were guaranteed an enthusiastic “thank you.” So people kept giving her marshmallow after marshmallow after marshmallow…

After marshmallow…

I’m convinced that’s why she learned to say it often.

Aaaaaand why so many social gatherings ended with her vomiting clouds.

Posted by Kendra Lusty on Nov 12, 2018 1:44:51 PM

We’ve been sharing the inner workings of the Access’ discount network for a few weeks now. This week in part 3 of our series about the partnership marketing team, we discuss the current effort to enhance the travel experience for members.

When people hear the term “travel discounts,” they usually imagine discounts on hotel stays, car rentals, etc. You know, expenses associated with getting there and staying there.

Indeed, those things are important. Extremely important. So much so, in fact, that we place a great deal of effort into securing major discounts on them. Alone, however, they don’t account for the entire travel experience.

From family activities to business luncheons, travelers fill their days with shopping, recreation, dining out and more.

Posted by Kendra Lusty on Oct 23, 2018 9:58:16 AM

You may have noticed this blog contains many articles explaining why strong relationships are important in the business world. Organizations need a good rapport with their members, businesses with their customers, companies with their employees, etc.

At Access, we know the value of strong relationships. After all, we manage the nation’s largest network of merchant discounts. This kind of achievement only happens when you’re devoted to forming and forging relationships.

As the ‘silent partner,’ we strive to make the experience beneficial not just for merchants but for organizations and their members, too. Consequently, Access spends a great deal of effort honing strategies for communicating with everyone we deal with.

Posted by Kendra Lusty on Sep 22, 2018 7:45:00 AM

As America’s largest discount network, we at Access have a long history of working with fundraising organizations (of all shapes and sizes) to help them raise money for the causes they care about – most typically through the sale of our high-value local discount cards (e.g., our Champions Card).

However, while discount cards and other traditional fundraisers are still very popular, they don’t fit the needs of every group needing to raise money. The fundraising landscape has expanded to include online fundraisers, which are rapidly growing in popularity. Since Access Fundraising works regularly with youth sports teams and community groups, it saw a growing need for an online fundraising platform optimized to their specific needs.

Posted by Kendra Lusty on Aug 27, 2018 11:05:32 AM

Last week in this article, we introduced you to Access Fundraising (formerly TriQuest Fundraising), a new division of Access Development that has spent its first year creating new and better ways to simplify fundraising.

For several years before the restructuring, I ran the blog for TriQuest Fundraising, sharing strategies and tips for a successful fundraiser. This week, I got to sit down with Rusty Bentley, President of Access Fundraising, and get a deeper look into the products offered, see what the first year looked like, and discover its plans for the future.