Posted by Ashley Autry on May 21, 2019 8:03:33 AM

I have a confession to make. I’m 31 years old (almost 32 actually) and I LOVE Disney more now than I did as a kid. In fact, here’s a little list of all my Disney favorites: Favorite Disney Character - Snow White Favorite Disney Movie - The Parent Trap (Hayley Mills version) Favorite Disney Channel Show – Lizzie McGuire...

Posted by Ashley Autry on May 2, 2019 10:33:36 AM

The term “generation” refers to a group of people born around the same time that share similar experiences and other commonalities. Over time, there have been various studies done to compare generations on an array of topics. And we are about to add a little comparison of our own to that list. Given what we do here at ...

Posted by Ashley Autry on Apr 11, 2019 8:37:17 AM

We talk about customer loyalty a lot here on the Access blog. Not surprising, given that this is indeed a "loyalty blog."   When it comes to the topic of customer loyalty, however, we like to draw as much and as often as possible from what's happening in the real world. Using real data. In the pursuit of real results. ...

Posted by Ashley Autry on Apr 4, 2019 1:22:45 PM

Loyalty has always been essential to the success of businesses and organizations. And we don't really see this changing anytime soon. And yet, while the role of loyalty tends to remain the same in the present, we wondered if today's data might tell us what it will look like tomorrow...or next week...or next year?

Posted by Ashley Autry on Mar 13, 2019 8:00:00 AM

I’m a self-proclaimed Potterhead (a nickname given to fanatics of the Harry Potter series). Needless to say, one of my favorite trips as an adult (yes I said adult) was a quick, two day visit to Universal Studios Orlando to finally experience the Wizarding World of Harry Potter. And it was... AWESOME! I got to see Grin...

Posted by Ashley Autry on Feb 21, 2019 9:27:02 AM

Have you ever asked yourself what creates loyalty? We have. In fact, we’ve filled several pages devoted to gathering the latest facts and stats about all things customer loyalty and engagement. What is it? How do you earn it? Is it worth the effort? (And so on...) On the flip side, have you ever wondered what makes loy...