Earlier this month we produced a short survey on what loyalty-building plans people had in store for 2016. Our goal was simply to see what kind of gameplans are being taken by those of us tasked with retention and loyalty. We weren’t trying to be scientific, or come up with some extensive data set...
2016 is off and running, and your customer engagement and loyalty plans are already unfolding. The question is, what do you have in store for your customers...
In the last 15 minutes, I’m willing to bet you popped open your smartphone. Twice, maybe three times, even. You might be texting, but you might have checked...
A few years ago, everyone was declaring the end of the instruction manual. It was an odd time - consumer technology and everything it’s capable of was rapidly...
We spend the first months of every year building out our grand plans and schemes for all of the amazing things we'll do for our customers. Good luck with that....
As 2015 draws to a close, those of us at Access Development wanted to take a moment to say thank you to every one of our clients, partners, and contacts who...
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Brandon Carter