We've touched on Big Data a time or two in the past, and how it holds amazing promise. A time is coming when all of that information is going to be utilized to deliver incredible value - not just back to consumers, but also to the many merchants and partners who collect the (currently...
There’s a lot of ongoing discussion about the idea of measuring customer loyalty. It’s a worthy endeavor, but for many, a painstaking and often fruitless one....
Access turned 30 this year. If we were embodied in an individual, we might have spent this year moping around, complaining about how hard it is to recover from...
So you’ve built and launched a loyalty program. Congratulations!
Over the course of my years working with merchants on coupon campaigns, I’ve found one common, recurring question: How a coupon can help me connect with the...
Are we heading into the most competitive holiday shopping season ever? We know last year was a little intense, beginning with a Black Friday/Cyber Monday full...
40 Inexpensive Customer Appreciation Ideas
Travel and Tourism Statistics: The Ultimate Collection
.jpeg)
Loyalty & Discount Program Statistics You Should Know in 2025: The Ultimate Collection
40 Specific Member Engagement Tactics Any Organization Can Use
Research: How Far Will Consumers Travel to Make Routine Purchases?
Brandon Carter