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the
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user-icon Brandon Carter
calender-icon Aug 9, 2016 time-icon 9:00:00 AM AM

How This Leftover Sandwich Can Improve Your Customer...

That's a ridiculous sandwich. And not the greatest photo, admittedly. That's what it looked like as leftovers about six hours after a recent team lunch. But this big, gooey monstrosity is the centerpiece of one of the greatest customer experiences I've ever had. And it possesses an idea every...

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user-icon Brandon Carter
calender-icon Aug 2, 2016 time-icon 8:30:00 AM AM

Why You Should Add a Little Sizzle To Your Member Benefits

Think of a professional association or membership organization you’re a member of. Now think of the benefits you get from being a member of said organization....

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user-icon Brandon Carter
calender-icon Jul 26, 2016 time-icon 9:00:00 AM AM

How Time Travel is Going to Improve Your Member Engagement...

Technology is advancing rapidly. As in, “Is the Terminator a possibility?” is an actual conversation occurring in the technology world right now. Virtual...

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user-icon Brandon Carter
calender-icon Jul 19, 2016 time-icon 9:00:00 AM AM

The Element That Turned PokemonGo into a National Obsession...

Take a peek outside your window right now, and chances are you’ll see a small herd of wandering teenagers and Millennials, staring at their phones and...

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user-icon Brandon Carter
calender-icon Jul 12, 2016 time-icon 9:00:00 AM AM

Is Customer Loyalty Good for the Customer?

Last week a post on the Access Perks Blog questioned whether employee loyalty is actually good for the employee. In many companies the answer is no. In those...

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user-icon Brandon Carter
calender-icon Jul 5, 2016 time-icon 8:30:00 AM AM

Why You Should Connect with Other Member Engagement and...

Consumers are terrifying. Directly or indirectly, they control the fate of every business. Yet they’re often erratic They’re prone to love you one minute and...

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